IMS HEALTH CASE STUDY

IMS Health is a leading global information and technology services company providing clients in the healthcare industry with end-to-end solutions to measure and improve their performance.

Our 7,000 services experts connect configurable SaaS applications to 15+ petabytes of complex healthcare data in the IMS One™ cloud platform, delivering unique insights into diseases, treatments, costs and outcomes.

The company’s 15,000 employees blend global consistency and local market knowledge across 100 countries to help clients run their operations more efficiently.

Customers include pharmaceutical, consumer health and medical device manufacturers and distributors, providers, payers, government agencies, policymakers, researchers and the financial community.

The Requirement

IMS Health (Bengaluru) was looking for a digital signage solution for internal employee communications at their Office in Bengaluru. At their office they have big staff spread over 9 Floors with each floor having large LED Screens installed and the reception area having 3 such screens. They wanted the TV Screens to be used effectively for internal employee communication & show more than just TV Channels. They wanted to display important messages in the form of Power Point Presentations, Images, Videos and other corporate messages from a central location to all these screens in the office. They were using the traditional way of connecting a USB Drive behind the TV Screen to play the content they wanted to show on each floor. This used directly require more manpower and would create a lot of hassle. The aim was to change this traditional way of doing things.

The Solution

Through one of our premium System Integrator – Genesis IT, Wallflower Advanced Digital Signage was installed at IMS Health with solution that can be centrally controlled from their PC on the 9th Floor. With a single admin user & content management software, IMS Health could manage all the display screens & its content from one central location. They could use advanced Wallflower functionality to display Power Point Presentations, Videos, Images, Welcome greetings saving manpower by not going to each floor with a USB drive and connecting it to the TV screen then displaying the content on the screen.

The Result                        

The IT, HR and Corporate Communication teams combined are pleased with the solution as it has delivered to the brief and saved many resources including time, money and manpower. They centrally control the LED display screens, manage and schedule content for individual floors within the office. IMS Health is happy with the user friendly interface of the software. Literally, anyone who has the control to the content management software and add or delete content as they please by sitting at their desk without creating any hassle at all. IMS Health was happy with the solution we provided them as it fulfilled all their requirements.